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Internet access is essential for all Baltimore City residents. Find out how your household can get affordable internet access for work, school, and more.

Important Update - Enroll By February 7, 2024

The Affordable Connectivity Program (ACP) will stop accepting new applications and enrollments on Wednesday, February 7, 2024. Your household must be approved and enrolled by February 7, 11:59 p.m. ET to receive the ACP benefit.

The Information above is provided by the Federal Communications Commission (FCC).

Low-Income Households

The ACP is a FCC benefit program that helps U.S. households access or keep their internet.

Eligible households in Baltimore can get:

  • Up to a $30 per month discount on broadband service.
  • A one-time discount of up to $100 on a laptop, desktop computer, or tablet from participating providers. The household must contribute between $10 and $50 toward the price of the device.

You can check your household's eligibility by using EducationSuperHighway's GetACP pre-enrollment tool. Answer a few questions and get a personalized checklist to help you enroll. It takes about five minutes.

Additionally, eligible households can also take advantage of the Maryland Emergency Broadband Benefit Program to receive a $15/month subsidy toward home internet service. The subsidy is in addition to the $30/month ACP benefit, resulting in eligible households receiving a total benefit of up to $45/month. Households must be enrolled in ACP to receive this benefit and speak directly with their internet service provider to participate.

Ready to Enroll in ACP Now?

Start your ACP enrollment using the online application

Can't apply online? Call (877) 384-2575 to request a paper application be mailed to you. Mail your completed application to the following address:

  • USAC
    ACP Support Center
    P.O. Box 9100
    Wilkes-Barre, PA 18773

Need Help Enrolling in ACP?

  1. Call the FCC's ACP Support Center: (877) 384-2575 (9 a.m. - 9 p.m. ET, seven days a week), or
  2. Call the University of Maryland's Computer Helpline: 301-405-9810 (Monday - Friday, 9 a.m. - 3 p.m. ET), or 
  3. Visit GetAcp.org/bal to find out if your household qualifies and enroll with assistance.

The Bmore Connected initiative is supported by grants from The Abell Foundation and the American Rescue Plan Act.