"Baltimore City is making a significant investment to improve technology in the city. With that, the Baltimore City Office of Information & Technology (BCIT)  is making purposeful changes to transform our agency and IT operations across city government and the community" CIO Todd Carter

About Us

Baltimore City Information Technology (BCIT) is comprised of 186 IT professionals. We deliver many different technology services to both internal and external customers. These range from classic IT services, such as computer support, enterprise applications, and data networks, to an esteemed service center, and 3-1-1 Call Center.

Puzzle pieces with text "Values" "Vision" and "Mission" on them

Our Mission

Our Vision

Our Values

BCIT will provide sustainable infrastructure and technology to support and enhance City agencies, communities, and businesses, to meet City and mayoral goals. Over the next decade, engage all City agencies, businesses, and residents to design, build, and implement technology that creates a safe, thriving, and smart City. Innovation and Excellence
Customer Focus
Accountability and Credibility
Respect and Inclusion